Privacy Policy
Last updated on Dec 27th 2025
This privacy policy sets out how TERA uses and protects any information that you give TERA when you use this website.
TERA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
TERA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
- •Name and job title
- •Contact information including email address
- •Demographic information such as postcode, preferences and interests
- •Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- •Internal record keeping.
- •We may use the information to improve our products and services.
- •We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- •From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Location Data
We collect precise and approximate location information from your device (such as GPS coordinates) when you grant permission to the app. Location data may be collected when the app is in use (foreground) and, if required for active delivery tracking, when the app is running in the background.
🔹 How We Use Location Data
We use location data to:
- •Assign and manage delivery orders
- •Provide real-time tracking to customers
- •Navigate to store and delivery locations
- •Estimate delivery times
- •Calculate delivery distance and fees
- •Improve route optimization and service efficiency
🔹 Sharing of Location Data
Your location data may be shared:
- •With customers for real-time order tracking
- •With merchants/stores for delivery coordination
- •With our secure backend servers
- •With third-party service providers such as mapping and analytics services (e.g., Google Maps), solely for operational purposes
We do not sell your location data to third parties.
🔹 Data Retention
Location data is retained only as long as necessary to fulfill delivery services, comply with legal obligations, resolve disputes, and enforce agreements.
🔹 User Control
You may enable or disable location access at any time through your device settings. Please note that disabling location access may affect the functionality of the app.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- •Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- •If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@terabazar.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.