Our Policies
Transparency is at the heart of TERA. Learn more about our guidelines, customer safety measures, and operational standards.
Privacy Policy
How we collect, use, and protect your personal information.
Terms & Conditions
The rules and regulations for using TERA's services.
Cancellation & Refund
Our policy on order cancellations and refund processing.
Shipping & Delivery
Information about our delivery process and timelines.
Account Deletion
Request to delete your account and personal data.
Have questions about our policies? Contact us and we'll be happy to help.